you asked, we answer!
you asked, we answer!
You asked, we answer

Frequently asked Questions

What happens in JOSEPHS?
In JOSEPHS you experience the creative world of product and service development  -and that with all your senses. Discover innovations in our Service Laboratory and participate actively in the development and improvement of innovations. Immerse yourself in the world of JOSEPHS and design products and services that meet your personal wishes and needs.

Who can participate?
Everyone! Whether young or old, you are all welcome in JOSEPHS!

How often can I participate?
You can come to JOSEPHS® as often as you want!

What is the purpose of sharing my ideas and suggestions?

The co-creation and improvement of products and services and the development of innovations as defined by the consumer and for the consumer is the goal of the JOSEPHS platform. Therefore, everybody can benefit in the future directly from your own feedback.

What happens to my personal data in JOSEPHS?
In JOSEPHS ® anonymous data are used only for research. Do you want to become a researcher? Then tell us about it!

When can I come to JOSEPHS®?

You are welcome to come to JOSEPHS® in the regular opening times:
Monday to Friday from 10:00 until 19:00 and Saturday from 11:00 until 18:00.

Why does Fraunhofer carry out such a project in the first place?

Service development concerns all of us and is a central field of the Fraunhofer Center for Applied Research on Supply Chain Services (SCS).

Why JOSEPHS is only in Nuremberg?

We are all JOSEPHS. Therefore JOSEPHS belongs to every city. Are you interested in opening JOSEPHS in your city? Then tell us about it!

Where can I sign up for events?

You can sign up by sending an e-mail to ingeborg.steinmetz (at) .

How do I get to JOSEPHS?
JOSEPHS is in the city center of Nuremberg.

Where can I get current info?
•    You can register for the newsletter.
•    About current events and news you can check our Facebook page.
Whom can I ask when I have questions about  JOSEPHS?

The JOSEPHS team will be happy to answer all kinds of questions!
Heike Karg is your local contact person directly in the shop and Stefan Wolpert is available for questions about research.

In case you have any more questions, please write us:
heike.karg (at)